1.1. Employza is a modern global AI work platform that uses artificial intelligence, including agentic systems, to support people and organisations in work, career development, recruitment and workforce operations. The Service is operated by Krzysztof Rąpała under the Employza brand. Contact: support@employza.pl. 1.2. In these Terms, "Employza", "we", "us" and "our" refer to that service provider; "Service" means the Employza websites, accounts, dashboards, AI products, job and candidate services and related features; "User" means a person or organisation using the Service; "Candidate" means a User seeking work or professional development; "Employer" means a User acting for an organisation; and "Consumer" means a natural person acting outside their trade, business or profession. 1.3. These Terms are the regulations for electronic services provided through Employza. They describe the types and scope of services, technical requirements, prohibited content, contract formation and termination, and the complaints process. 1.4. The agreement is concluded when a User creates an account, purchases a plan or begins using a feature that expressly refers to these Terms. Browsing public information does not require an account. The current Privacy Policy, Cookie Policy and AI Transparency Notice supplement these Terms without creating routes or documents that are not published.

2.1. A User must have the legal capacity required in their jurisdiction. A minor may use the Service only with the authorisation required by local law. Employer accounts and organisation actions require an adult authorised to act for the organisation. 2.2. Registration information must be accurate and kept current. Each person must use their own account, protect credentials and promptly report suspected compromise. Employza may require email, organisation, authority or security verification proportionate to the requested feature. 2.3. A User may not impersonate another person or organisation, create misleading employer identities, evade a restriction, share access with an unauthorised person, acquire accounts, or use credentials obtained unlawfully. 2.4. The technical requirements are a current browser or supported device, an internet connection and, for selected features, microphone, file or notification permissions. Some functions require a candidate or employer account, completed profile information, a paid plan or a specific entitlement.

3.1. The Service may include public job search; structured filters and matching; saved jobs and collections; candidate profiles and documents; employer profiles, branding, verification, job offers and promotions; internal applications; Smart Apply; Hiring Copilot; interview scheduling and team operations; Vision Chat; Vision Advisor; Vision Intelligence; Voice Search AI; Interview AI; AI Profile Sync; Document Matching AI; QuickShift; Research & Insights; billing and account administration. 3.2. Employza develops an integrated global work and career platform that uses AI and agentic solutions to improve how individuals and organisations discover, evaluate and act on professional opportunities. Its mission is to make informed career development and responsible recruitment more accessible, efficient and useful, while advancing digital work services for the benefit of their Users. This mission does not reduce the accuracy, fairness, human-oversight or legal obligations stated in these Terms. 3.3. The current product page, authenticated capability response and in-product pricing catalogue determine which functions, limits and plan benefits are available. A description does not grant access where the User lacks the required role, plan, consent, data or server-authorised capability. 3.4. Employza may offer free, paid, preview or limited-capacity services. Preview and beta functions may change, be interrupted or be withdrawn. We do not promise that every feature, language, job, employer or payment method is available in every country. 3.5. Employza provides a technology platform and decision-support tools. It is not an employer, recruitment agency, employment guarantor, legal adviser, medical provider or financial adviser unless a separate written agreement expressly states otherwise.

4.1. Job offers may be published directly by an Employza Employer or obtained from lawful public employer pages, official recruitment feeds or equivalent sources. Source and application-path labels shown in the Service help Users understand whether an application is internal or external. 4.2. Employers are responsible for the accuracy, legality, currency, equal-treatment compliance, compensation claims, application route and authority behind their offers. They must not publish discriminatory, deceptive, unlawful, unsafe, duplicate or expired opportunities. 4.3. Employza uses reasonable processes to refresh, archive, deduplicate and moderate offers, but cannot guarantee that every external source remains current or that an external employer will respond. Users should verify material conditions before acting. 4.4. External links lead to independent websites. Employza does not control their availability, accessibility, forms, security, cookies or recruitment decisions. Opening an external page is not proof of an application.

5.1. A Candidate may apply to a supported internal Employza offer through the Service. The Candidate is responsible for choosing the offer and materials and for ensuring that submitted facts are truthful and complete. 5.2. Smart Apply and Vision application actions may prepare multiple internal applications. Before execution, the Candidate must review and explicitly confirm the exact selection. The result for each offer determines whether it was submitted, already existed, was blocked or failed. No conversational statement overrides the verified application record. 5.3. External offers are excluded from automatic execution. The Candidate completes them manually on the external employer or recruitment-system page. Employza does not open, prefill or submit those external forms and does not represent a manual external application as verified. 5.4. Hiring Copilot supports an Employza Employer reviewing eligible internal applications. It may provide a candidate overview, role-specific fit, strengths, matters to verify and suggested interview questions. It is advisory only and does not accept, reject, rank conclusively, contact or decide for the Employer. It does not run for external-link applications. 5.5. Candidates retain freedom to apply for an identifiable current internal offer even when it was not recommended. Matching and recommendation output never creates a right to employment, interview or response.

6.1. Vision Chat is a conversational surface for questions, analysis and guidance. It does not access private account information or execute account actions unless the authenticated runtime expressly provides an authorised Agent capability. 6.2. Paid Vision plans may provide Vision Advisor or Vision Intelligence Agents with role-appropriate tools. Tools are limited by authenticated role, organisation scope, plan, current entitlements, available data, safety rules and server-side authority. A model request, product description or User claim cannot activate an unavailable tool. 6.3. Consequential actions, including submitting internal applications, changing profile visibility, revealing QuickShift contact details, sending selected employer communications or controlling a subscription, require the confirmation or other authorisation shown by the Service. Preparation is not execution. Employza reports success only when a trusted action result confirms it. 6.4. Background agent work may continue after a chat response, preserve safe completed progress and provide status or cancellation controls where supported. It does not expand the scope of the User's original instruction. 6.5. The User must review content generated by AI before publication, signature or submission. Employza may refuse or stop an action that is unclear, unsafe, unlawful, outside the User's authority or inconsistent with current product controls.

7.1. AI Profile Sync, Document Matching AI and document-generation features may extract, organise, translate or draft professional information. They must not be used to invent qualifications, employment history, identity, achievements or legal commitments. The User remains responsible for factual verification. 7.2. Temporary chat attachments may be analysed only for the requested conversation and expire according to the Privacy Policy. Files saved deliberately to the Documents area remain under the User's account controls. 7.3. Voice Search AI and realtime voice features require deliberate microphone access. Interview AI is an educational simulation, not a real employer interview or hiring decision. Outputs may be incomplete or inaccurate and require User judgment. 7.4. Vision Personal Memory is optional, off by default and controlled in Account settings. It may improve continuity but cannot grant a role, plan, tool, confirmation or authority. Users must not store passwords, payment-card data or unnecessary sensitive information in Memory.

8.1. QuickShift supports urgent employer staffing and candidate discovery. Candidate participation is voluntary and separate from ordinary public profile visibility. 8.2. Employers may describe a staffing need, review eligible profiles, create shortlists and request contact reveals when the current plan permits. Contact details remain hidden until a permitted reveal is explicitly requested and confirmed. 8.3. An Employer must use revealed contact data only for the stated, lawful work opportunity; must not sell, enrich, publish or repurpose it; and must stop contacting a Candidate who objects or withdraws availability. 8.4. Matching is advisory. Candidate availability, identity, qualifications and interest must be verified by the parties. Employza is not a party to any employment, assignment or services agreement concluded between them.

9.1. An Employer represents that it has authority to use the organisation account, publish offers, access applications and instruct authorised Users. 9.2. Employers must comply with employment, equality, accessibility, immigration, wage-transparency, working-time, data-protection and consumer or platform rules applicable to their activities. They must provide candidates with any notice independently required for the Employer's recruitment processing. 9.3. Employers must preserve meaningful human oversight. They may not use Employza output as the sole basis for a legally or similarly significant employment decision, infer protected characteristics, discriminate unlawfully or ask the Service to implement a prohibited hiring practice. 9.4. Access to an application or candidate record is limited to the relevant organisation and authorised Users. Employers must remove access when personnel change and must not export or retain candidate data longer than necessary for a lawful recruitment purpose.

10.1. Current prices, currency, taxes, billing period, package duration, included limits and whether a purchase is recurring or one-time are shown before checkout. The confirmed checkout information prevails over older promotional copy. 10.2. Recurring plans renew for the period shown at checkout until cancelled. The User authorises the payment provider to charge the selected method at renewal. A failed payment may suspend paid access after any legally required notice or grace period. 10.3. One-time packages do not renew automatically and expire or are consumed according to their stated duration or unit allowance. Unused units do not convert to money or transfer between unrelated product families unless the offer expressly says so. 10.4. Prices may change for future purchases or renewals. Existing Consumers will receive the notice required by applicable law before a price increase takes effect. Taxes, exchange rates and provider fees may affect the final amount where lawfully disclosed. 10.5. The User must provide accurate billing information and is responsible for taxes that legally fall on the User, except taxes imposed on Employza's income. 10.6. Realtime sessions are measured in started minutes. Each launch of Interview AI, Vision Realtime, or QuickShift Realtime uses at least one minute, and each additional started minute is counted as a full minute. This rule also applies when a session is ended, cancelled, interrupted, or disconnected before a full minute has elapsed.

11.1. A recurring plan may be cancelled through the available account control or by contacting support. Cancellation stops future renewal and normally preserves paid access until the end of the current billing period. A one-time purchase cannot be "cancelled" as a recurring subscription. 11.2. Consumers who conclude a distance contract generally have a statutory withdrawal period, including the 14-day right applicable in the EEA where the legal conditions are met. Instructions may be sent to support@employza.pl with enough information to identify the purchase and an unequivocal statement of withdrawal. 11.3. If a Consumer expressly requests performance of a service before the withdrawal period ends, the Consumer may owe a proportionate amount for the service supplied before withdrawal where law permits. The right of withdrawal is lost only in circumstances permitted by mandatory law, including after full performance begun with the required express prior request, consent, acknowledgment and confirmation on a durable medium. For paid digital content, loss of the right likewise requires the legally prescribed prior consent, acknowledgment and confirmation. 11.4. Where the statutory withdrawal right has validly expired or been lost, fees are not refundable merely because the User changed their mind, did not use the Service or no longer needs it. This does not limit rights relating to non-conforming digital services, duplicate or unauthorised charges, failure to supply, a valid complaint, an express commercial guarantee or other mandatory law. 11.5. Business purchases are non-refundable except where the order expressly provides otherwise, Employza fails to provide the purchased service, a charge is duplicate or unauthorised, or mandatory law requires a remedy. 11.6. Approved refunds are returned through the original payment method unless another cost-free method is expressly agreed. Processing time may depend on the payment provider. Nothing in this Section excludes non-waivable Consumer rights.

12.1. "User Content" includes profiles, CVs, documents, job offers, organisation materials, messages, instructions, feedback and other material submitted by a User. The User retains ownership of their User Content. 12.2. The User grants Employza a worldwide, non-exclusive, limited licence to host, copy, process, adapt for technical presentation, transmit and display User Content only as necessary to operate, secure and improve the requested Service, comply with law and exercise or defend legal claims. The licence ends when the content is deleted, subject to backups, completed transmissions, legal retention and anonymised statistics. 12.3. The User represents that they have the rights and lawful basis needed to submit the content and authorise the intended processing. User Content must not infringe privacy, confidentiality, employment, intellectual-property or other rights. 12.4. Employza does not use private User Content to train a general-purpose AI model unless a separate, clear notice and valid opt-in expressly authorise that use.

A User must not: (a) publish illegal, fraudulent, discriminatory, defamatory, exploitative, unsafe or materially misleading content; (b) scrape, harvest, mirror, frame, bulk-export, crawl or access the Service by automation unless Employza has expressly authorised that method in writing; (c) reverse engineer, probe, bypass access controls, defeat rate limits, interfere with security, introduce malware or attempt unauthorised access; (d) use candidate or employer data for spam, resale, surveillance, identity fraud, unrelated marketing or another incompatible purpose; (e) generate false applications, fictitious qualifications, deceptive employer offers or impersonated communications; (f) use AI features to make unlawful discriminatory decisions, infer sensitive traits or cause material harm; (g) overload, disrupt or use the Service in a way that infringes law or another person's rights; or (h) publish a manipulated, incomplete or misleading benchmark, security claim, legal notice or statement about Employza as though it were an official or representative finding. Good-faith security concerns should be reported to support@employza.pl. These Terms do not authorise testing against production systems.

14.1. Employza and its licensors retain all rights in the Service, software, databases and their selection or arrangement, taxonomy, original content, product names, trade marks, graphics, interface, design system and non-public know-how. No ownership transfers to the User. 14.2. Subject to these Terms, Employza grants the User a limited, revocable, non-exclusive, non-transferable right to use the Service for the intended personal or internal business purpose during lawful access. 14.3. Unauthorised copying, extraction, systematic reuse, model training, text-and-data mining, imitation of protected interface elements or commercial exploitation is prohibited to the fullest extent permitted by law. Employza expressly reserves applicable rights in databases and in works made lawfully accessible online against commercial text-and-data mining where a reservation or opt-out is recognised by law. 14.4. Product names and third-party marks remain the property of their respective owners. No licence to use a mark is granted except as necessary to identify a lawful job, organisation or integration in the Service.

15.1. Employza may review, restrict, archive or remove content and may limit an account where reasonably necessary to enforce these Terms, protect Users, comply with law or respond to a sufficiently precise notice. 15.2. Suspected illegal content, impersonation, fraud, intellectual-property infringement or an unlawful job offer may be reported through an available in-product report or to support@employza.pl. A useful notice identifies the content or URL, explains the legal or factual reason, provides contact details where lawful and includes a good-faith statement. 15.3. Where required, we will acknowledge a notice, assess it diligently and communicate the decision and available remedy. A User affected by a moderation or account decision may challenge it through support. Human review is available where required by applicable law. 15.4. We may preserve evidence, notify competent authorities or restrict disclosure where notice would interfere with law enforcement, security or another legal duty.

16.1. We aim to operate the Service reliably but do not guarantee uninterrupted or error-free availability. Maintenance, security events, external provider failures, internet conditions and force majeure may interrupt access. 16.2. We may improve, replace or withdraw features. We will not materially reduce a core paid Consumer service during its prepaid period without the notice or remedy required by law. Safety, legal and security changes may take effect immediately where necessary. 16.3. Third-party sign-in, payment, public web sources and external job pages are governed by their own terms and notices. Employza is responsible for its selection and use of processors as required by law, but not for an independent third-party service chosen and used directly by the User. 16.4. Outputs based on public web research may change after they are produced. Citations identify sources but do not constitute Employza's endorsement or guarantee.

17.1. AI outputs, matches, salary information, market information, summaries and recommendations are probabilistic and may be incomplete, outdated or incorrect. Users must verify material facts and exercise professional judgment. 17.2. Employza does not guarantee employment, a candidate, an interview, a response, a particular ranking, uninterrupted availability or a business result. Nothing in the Service is a substitute for legal, tax, medical, immigration or other regulated professional advice. 17.3. Nothing in these Terms excludes liability that cannot lawfully be excluded, including liability for intentional misconduct, gross negligence where applicable, personal injury caused by fault, fraud, breach of mandatory Consumer rights or unlawful processing of personal data. 17.4. For Consumers, liability is determined by mandatory law. For business Users, to the maximum extent permitted by law, Employza is not liable for indirect or consequential loss, lost profit, lost opportunity or loss caused by inaccurate User Content or an independent third party; Employza's aggregate contractual liability for a claim is limited to fees paid by that business User for the affected Service during the twelve months preceding the event. This limitation does not apply where prohibited by law. 17.5. A business User will indemnify and hold Employza harmless against a third-party claim, regulatory loss, reasonable professional cost or damage arising from that User's unlawful job offer, discriminatory or unlawful recruitment instruction, infringement by User Content, unauthorised disclosure or use of candidate data, or material breach of Sections 9, 12, 13 or 14. Employza will give reasonable notice and will not settle a claim by admitting the business User's fault or imposing a non-monetary obligation on it without consent, which must not be unreasonably withheld. This clause applies only to the extent permitted by law and to loss causally attributable to that User. 17.6. Unauthorised access, disclosure of confidential information, infringement of intellectual-property or database rights, or systematic extraction may cause harm that is difficult to remedy with damages alone. Employza may seek an injunction, preservation order or other immediate protective remedy in addition to other lawful remedies, without limiting the procedural protections available to the other party. 17.7. Server records, confirmation receipts, provider events, security logs and other reliable electronic records may be used to establish actions, timing and scope, subject to applicable evidentiary law and the right to challenge their accuracy. They are not made irrebuttable against a Consumer.

18.1. A User may stop using the Service and may delete their account through the available account control. Deletion may be blocked temporarily where an organisation must first transfer or close essential administrative responsibilities. 18.2. Employza may suspend or terminate access for a material or repeated breach, fraud, unlawful use, security risk, non-payment or legal requirement. Where appropriate and lawful, we will provide notice, reasons and an opportunity to cure or appeal. 18.3. Termination ends the right to use the Service but does not erase obligations or rights that by nature survive, including payment obligations, confidentiality, intellectual property, lawful evidence preservation, disclaimers, liability rules and dispute provisions. 18.4. Personal-data deletion and statutory retention after account closure are governed by the Privacy Policy.

19.1. Service, billing and Consumer complaints may be sent to support@employza.pl. The complaint should identify the account or purchase, describe the issue and state the requested resolution. We respond without undue delay and within the period required by law. 19.2. These Terms are governed by Polish law, without depriving a Consumer of mandatory protection available under the law of their habitual residence. Consumer disputes are heard by the court competent under mandatory law. In business-to-business relations, the courts competent for the provider's principal place of activity have jurisdiction, unless a written agreement provides otherwise. 19.3. Before litigation, the parties should attempt good-faith resolution. Consumers may use any competent out-of-court dispute-resolution mechanism available under local law. Employza does not commit to a specific voluntary scheme unless expressly stated or legally required. 19.4. If a provision is invalid, the remaining provisions continue to apply and the invalid provision is limited to the minimum extent necessary. Failure to enforce a provision is not a waiver. The User may not transfer the agreement without consent; Employza may transfer it as part of a lawful reorganisation or sale, with notice and without reducing mandatory rights. 19.5. We may update these Terms for legal, security or product reasons. Material adverse changes will be notified in advance where required. Continued use after the effective date constitutes acceptance only to the extent permitted by law; express consent will be requested where required. 19.6. Translations are provided for accessibility. English is the reference version for international business interpretation. Mandatory Consumer language and interpretation protections prevail. 19.7. These Terms, together with the published Privacy Policy, Cookie Policy, AI Transparency Notice and any expressly accepted order terms, form the agreement for the Service.

20.1. An authenticated User may create a Scheduled task only after its instruction, schedule, timezone, scope and required criteria are clear and the User explicitly confirms the exact recurring action. 20.2. For recurring candidate applications, the stored authorisation applies only to the recorded scope. Each run may submit up to 20 applications to supported internal Employza offers, skips offers to which the Candidate has already applied and never submits external applications. A material change requires a new confirmation. 20.3. The User may pause the task at any time. Loss of the required plan or entitlement stops it immediately without deleting its instruction, history or artifacts. A later payment never restarts it automatically; the User must choose Resume, which revalidates the current plan, limits, schedule and authorisation. A result is complete only after verified execution and remains available in Scheduled.

21.1. Storage is an optional one-time purchase that adds the capacity shown at checkout to an eligible Candidate or Employer account for a fixed prepaid term of 12 or 24 months. It does not renew automatically. Multiple active Storage packages and applicable plan allocations form one combined account quota and expire on their individual dates. 21.2. Ending another Employza plan does not shorten a separately prepaid Storage term. At expiry, that package stops contributing capacity and the account returns to the quota supplied by remaining active plans and Storage packages. New uploads are blocked while stored files exceed the available quota. 21.3. When use exceeds the recalculated quota, Employza provides a 30-day protection period in which the User may download or delete files or obtain sufficient capacity. If use still exceeds the quota after that period, Employza may permanently delete the oldest files until use fits the available quota. Deleted files may be unrecoverable. Storage is not a backup service, and the User must keep independent copies of important files. 21.4. The price, capacity, term, currency, taxes and payment obligation are displayed before checkout. A Storage purchase is not a recurring subscription and cannot be cancelled as one. After statutory withdrawal rights have expired or been validly lost, Employza does not provide a voluntary refund merely because the User changed their mind or did not use the capacity. This does not limit mandatory rights concerning withdrawal, non-conforming digital services, failure to supply, or duplicate, unauthorised or incorrect charges.